System Development Process and Information System at Tata Steel Essay - 1

System Development Process and Information System at Tata Steel - Essay Example According to the research findings, social, cultural and organizational issues are affecting the system development and knowledge management process of Tata Steel. The organization has adopted and implemented several knowledge management aspects, processes and strategies in the business operation process in order to maintain its leading and competitive position in Indian as well as global market place. Earlier, Tata Steel was only a general manufacturing organization. But, the organizational management has realised that there are internal issues that may affect the business performance of the organization. The management of the organization purposely adopted knowledge management aspect in the organization operational process to overcome organizational, cultural and social issues. In terms of organizational issues, the management of the organization was only focusing on the centralization process and strict hierarchical structure. This aspect affected system development process as cen tralized organizational structure and culture affected the motivation aspect of both employees other important organizational stakeholders. It is true that, The management of Tata Steel has adopted several programmes and development processes regarding knowledge management, but lack of employee engagement before the KM process affected strategy development and decision making process. Inadequate workplace diversity also created issues for the management of the organization. Before the implementation of knowledge management system in the organizational process, the management of Tata Steel found out some culture-related issues in the management. The employees of the organization were self-centric and they did not feel free to share their views and knowledge with others. It actually affected the collaborative workplace performance of the organization. From the year 2000, the management of Tata Steel effectively and strongly integrated knowledge management strategies and processes in o rder to improve workplace as well as business operation performance.